{"product_id":"epiphan-3-year-support-plan-for-pearl-2-rackmount-3rexb9","title":"Epiphan 3-Year Support Plan for Pearl-2 Rackmount","description":"\u003cp\u003eEpiphan's 3-Year Support Plan extends the standard one-year warranty on your Epiphan Pearl-2 Rackmount to a full three years. The plan includes phone support for the three-year period, firmware upgrades, and advanced product replacement. In the standard one-year warranty, product replacement is offered only after your defective unit has been received. But with advanced replacement, a replacement unit is sent to you as soon as a problem has been diagnosed in troubleshooting and an RMA request has been filed.\u003c\/p\u003e\u003ch3\u003eFeatures:\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eExtends Original Warranty to 3 Years\u003c\/li\u003e\n\u003cli\u003e3-Year Phone Support\u003c\/li\u003e\n\u003cli\u003eAdvanced Product Replacement\u003c\/li\u003e\n\u003cli\u003eFree Firmware Upgrades\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003ePhone support is offered Monday through Friday, 8:30 am to 5 pm Eastern Standard Time out of the Ottawa, Canada office. This 3-Year Support Plan must be purchased while your product is still under original warranty, and the three-year period begins from the date your product was originally shipped.\u003c\/p\u003e","brand":"BROADFIELD DISTRIBUTING, INC.","offers":[{"title":"Default Title","offer_id":47322901971100,"sku":"ESP1198","price":423.6,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0761\/2147\/3180\/files\/7yjtve24j7fe_b994f7b9-4cac-45d1-a3f6-d8864dbb9b02.jpg?v=1786022160","url":"https:\/\/focuscameras.shop\/products\/epiphan-3-year-support-plan-for-pearl-2-rackmount-3rexb9","provider":"Cypress \u0026 Main","version":"1.0","type":"link"}