{"product_id":"epiphan-3-year-support-plan-for-pearl-2-rackmount-2q8tjg","title":"Epiphan 3-Year Support Plan+ for Pearl-2 Rackmount","description":"\u003cp\u003eThe Epiphan 3-Year Support Plan+ extends the standard one-year warranty on your Epiphan Pearl-2 Rackmount to a full three years. The plan includes priority phone support for the three-year period, remote support, firmware upgrades, and advanced product replacement. In the standard one-year warranty, product replacement is offered only after your defective unit has been received. But with advanced replacement, a replacement unit is sent to you as soon as a problem has been diagnosed in troubleshooting and an RMA request has been filed.\u003c\/p\u003e\u003ch3\u003eFeatures:\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eExtends Original Warranty to 3 Years\u003c\/li\u003e\n\u003cli\u003ePriority 3-Year Phone Support\u003c\/li\u003e\n\u003cli\u003eAdvanced Product Replacement\u003c\/li\u003e\n\u003cli\u003eRemote Support; Free Firmware Upgrades\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003ePhone support is offered Monday through Friday, 8:30 am to 5 pm Eastern Standard Time out of the Ottawa, Canada office. Eligibility for priority phone support puts you among the first in line to receive service. This 3-Year Support Plan+ must be purchased while your product is still under original warranty, and the three-year period begins from the date your product was originally shipped.\u003c\/p\u003e","brand":"BROADFIELD DISTRIBUTING, INC.","offers":[{"title":"Default Title","offer_id":47322901708956,"sku":"ESP1199","price":508.4,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0761\/2147\/3180\/files\/hfo30qq8heut_343fec93-93e4-4d5c-8966-1d46365ae78e.jpg?v=1786022157","url":"https:\/\/focuscameras.shop\/products\/epiphan-3-year-support-plan-for-pearl-2-rackmount-2q8tjg","provider":"Cypress \u0026 Main","version":"1.0","type":"link"}